We live, work and play in the communities we serve so we care about our reputation. We aren't some big chain, but a small, family owned business that has been here since 1985 and plans on being here for a long time to come.
So we want our customers to be happy and well taken care of, not just because its good business and the right thing to do, but because when we see you in the supermarket, or in a restaurant, or on the ball field we want to know that we can always say we did the right thing.
The simple warranty: If you have a problem, call us or stop in and let us help to resolve the issue. Give us the chance to fix it first as it is almost always easier and faster.
The legal warranty: Limited Warranty on Workmanship, Parts and Services
Workmanship, parts and services performed or installed by Tolsdorf Oil Lube Express (TOLE) is/are warranted against failure for the period of 1,000 miles or 30 days from the date of service, whichever occurs first. Customer must immediatedly stop operation of vehicle in the event of fluid leaks, illumination of oil warning light, engine loss of pressure, the appearance of other warning lights or signals, or if unusual noises occur. Continued operation of vehicle under such conditions will render Limited Warranty null and void.
Customer must immediately notify TOLE of any problems that occur and must give TOLE the first opportunity to inspect and cure any defects. Tampering with or alteration of TOLE's products or manufacturer's original equipement or initiation of repair work by another party prior to notification of and inspection by a TOLE representative with render Limited Warranty null and void.
Customer must present the TOLE invoice together will a sample of any product involved to support a claim. The Limited Warranty provided by TOLE does not include any financial responsibility by TOLE for loss of time, loss of use of vehicle, loss of earnings, or any other incidental loss. This warranty does not cover defects, damages, or deterioration due to normal use, wear and tear, or exposure.
TOLE does not warranty air conditioning systems/service on any vehicle, or transmissions and cooling/radiator systems on vehicles with over 75,000 miles. This warranty shall inure TOLE, its successors, heirs, assigns, employees, principals, owners, and shareholders.